ePay - Investigating Issue with Nets – Incident details

All systems operational

Investigating Issue with Nets

Resolved
Major outage
Started about 1 year agoLasted about 2 hours

Affected

Acquirer: Nets / Nexi

Major outage from 7:07 PM to 8:29 PM, Operational from 8:29 PM to 9:33 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has beThe issue caused by Nets has been resolved, and our services are fully operational again. We apologize for any disruption this may have caused and thank you for your patience.en resolved.

  • Monitoring
    UTC
    Monitoring

    Nets has implemented a fix, and we are monitoring the situation to confirm full recovery. Thank you for your patience while we ensure everything is back to normal.

  • Investigating
    UTC
    Investigating

    We are aware of a potential issue with Nets, which is impacting some of our services. We are monitoring the situation and coordinating with their team to resolve it. Updates will follow as soon as we have more information.